FAQ

Frequently Asked Questions

How long will it take to receive my order?
Most orders ship within 5–7 business days. Custom orders may take a bit longer depending on the design and materials, but you’ll be kept updated throughout the process.

Where do you ship?
Simply Stringing currently ships within the United States.

Do you offer custom orders?
Yes! Custom pieces are always welcome. If you have a specific idea or style in mind, please email me at Simplystringingco@gmail.com and we can design something just for you.

What materials do you use?
I use high-quality materials, including gold-filled components and carefully chosen beads, to create pieces that are both beautiful and long-lasting. Each design is made to be tarnish-resistant and easy to wear every day.

Can I wear my jewelry in water?
To keep your pieces looking their best, it’s best to take them off before swimming, showering, or working out. Gold-filled jewelry is more resistant than plated, but avoiding water will help maintain its shine over time.

Can I return or exchange my jewelry?
At this time, all sales are final and returns or exchanges are not accepted.